The Requirement

To consolidate the tens of templates that were used by Legal to create EULAs across the organization.


The Solution

Microsoft consolidated their EULA templates with ContractExpress, automating the process.

The Company

Microsoft Corporation is an American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing. 

The Case for Contract Automation

As the world’s largest software provider, with hundreds of sites across the globe and tens of thousands of employees, Microsoft’s end user license agreements are a crucial part of its international business operations. Its expansive team of lawyers and translators once drafted, translated, and stored each document manually. Recognizing this inefficiency, however, the company conducted a broad search for a document assembly tool to automate its EULA creation process and selected ContractExpress DealBuilder. In doing so, Microsoft adopted a platform that is consistent with its existing architecture and offers a vibrant user-friendly interface.

Swift and Acurate Document Creation

Individuals simply complete a browser-based questionnaire and ContractExpress automatically assembles an updated version of the agreement.  It seamlessly integrates with Microsoft Word, Outlook, and SharePoint, while completely eliminating time-consuming copying and pasting from existing documents.  In addition to transforming contract drafting and improving customer satisfaction, Microsoft’s business lawyers now have a faster, more cost-effective, and technologically advanced means of drafting and updating contracts.